Privacy Policy

Last updated: 2025-12-12

Who we are

LinkAI Ltd (“LinkAI”, “we”, “us”), based in Limerick, Ireland, operates this website and builds LinkAI Route.

Contact: info[at]linkai.ie

Scope

This policy covers personal data processed when you visit our marketing website and when you contact us. It also describes (at a high level) what to expect if you later purchase subscriptions or credits for LinkAI Route.

Cookies & tracking

We do not use analytics or advertising cookies on this marketing website, and we do not run third-party tracking scripts.

If we introduce optional analytics in the future, we will provide an opt-in choice before loading them.

What we collect

• Website logs: our hosting provider may process basic server logs (e.g., IP address, user agent, referrer, and timestamps) for security and reliability.
• Messages you send us: if you email us or use the site’s mailto-based forms, we receive your email address and the content of your message.
• Payment/billing data (if you purchase): when you buy subscriptions or prepaid credits, payments are processed by Stripe. We do not store full card numbers; Stripe handles payment details.

How we use data

• Respond to inquiries, provide support, and communicate with you.
• Operate, secure, and troubleshoot the website.
• Process billing and keep records if you purchase services.
• Comply with legal obligations and prevent fraud/abuse.

Sharing & subprocessors

We may share data with service providers that help us run the website and business, such as hosting/infra providers, email providers, and Stripe (for payments). We do not sell personal data.

Retention

We keep personal data only as long as necessary for the purposes above. Typical retention periods include short-lived server logs (e.g., days to weeks) and support/billing communications retained as needed for operational and legal reasons.

Legal bases (EEA/UK)

Where GDPR applies, we process personal data based on legitimate interests (operating and securing the website), to take steps at your request and perform contracts (providing services), and to comply with legal obligations.

International transfers

Some service providers may process data outside your country. Where required, we rely on appropriate safeguards (such as contractual protections) for international transfers.

Security

We use reasonable technical and organizational measures designed to protect personal data. No method of transmission or storage is 100% secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal data. To make a request, contact:

info[at]linkai.ie